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M01 Introduction: Getting The Most Out Of This Training (TICC-H00-M01)
Healthcare
M01 Introduction: Getting The Most Out Of This Training (TICC-H00-M01)


Welcome to the training program! In this first module, we’ll dive into how to get the most out of your learning experience. You'll get to know your course facilitator, Dr. Maiysha, and she’ll walk you through the course layout, including all...
M02 Foundational Themes For Empowerment (TICC-H00-M02)
Healthcare
M02 Foundational Themes For Empowerment (TICC-H00-M02)


M02 In Foundational Themes For Empowerment, we set the tone for how to engage with the material from a mindset perspective.  We start by setting goals, and then take you into how our perception can feed our reality.  Then we take you into the...
M03 The R.E.M.A.P.™ Framework (TICC-H00-M03)
Healthcare
M03 The R.E.M.A.P.™ Framework (TICC-H00-M03)


The R.E.M.A.P.™ Framework are foundational principles upon which we will build in this course.  It is a guide post and a tool for recognizing, reflecting, acknowledging, naming, and being accountable for our behaviors, communications and...
M04 Understanding The Role Of Trauma, Trust, And Psychological Safety (TICC-H00-M04)
Healthcare
M04 Understanding The Role Of Trauma, Trust, And Psychological Safety (TICC-H00-M04)


M04 Understanding The Role Of Trauma, Trust, And Psychological Safety is pivotal to becoming trauma informed in our interactions with our colleagues and patients. In this module we explore the impact of trauma on the brain, our beliefs and our...
M05 Emotional Intelligence (TICC-H00-M05)
Healthcare
M05 Emotional Intelligence (TICC-H00-M05)


An often overlooked concept, emotional intelligence is an essential skill for building trust, safety, and resilience in ourselves and modeling it for others. This module explore the elements of emotional intelligence and takes you through several...
M06 An Introduction To Trauma-Informed Communication (TICC-H00-M06)
Healthcare
M06 An Introduction To Trauma-Informed Communication (TICC-H00-M06)


M06 Having completed the foundational concepts of the training, we now delve more deeply into the specifics of how we listen and use our words in communication starting with building rapport and noticing the assumptions in our language.  Rapport...
M07 Listening As A Trauma-Informed Practice (TICC-H00-M07)
Healthcare
M07 Listening As A Trauma-Informed Practice (TICC-H00-M07)


M07 Listening skills are often an undervalued, deeply important skill to creating trust and safety when communicating.  In this module, Listening As A Trauma-Informed Practice, we explore how to listen, not only with our ears, but with our whole...
M08 Conscious Use Of Language: Using Language To Empower And Create Safety (TICC-H00-M08)
Healthcare
M08 Conscious Use Of Language: Using Language To Empower And Create Safety (TICC-H00-M08)


M08 This is the module you've been waiting for! The Conscious Use Of Language: Using Language To Empower And Create Safety is all about the importance of how we use our words to directionalize thinking and get to the root of what ails our...
M09 Navigating Feedback, Conflict, And Difficult Conversations (TICC-H00-M09)
Healthcare
M09 Navigating Feedback, Conflict, And Difficult Conversations (TICC-H00-M09)
M09 A communication training is incomplete without skills for Navigating Feedback, Conflict, And Difficult Conversations.  In this module, we call back some of our earlier themes of the brain and trauma, recognizing that everyone is socialized to...
M10 Putting It Together: Application And Next Steps (TICC-H00-M10)
Healthcare
M10 Putting It Together: Application And Next Steps (TICC-H00-M10)


M10 In Putting It Together: Application And Next Steps, we bring together everything we've learned in the course. This section brings back the thread of the R.E.M.A.P™ Framework and encourages you to think about how you will continue to use...

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