M06 An Introduction To Trauma-Informed Communication is all about the key ideas and practices that help us connect better with people who’ve been through tough times. This module highlights how trauma can affect how people communicate, behave, and react. You’ll pick up some handy tips for making a safe space, really listening, and showing empathy that acknowledges what others have gone through. By using a trauma-informed approach, we can build trust, work better together, and improve results for folks in different areas like schools, healthcare, and social services.