M08 This is the module you've been waiting for! The Conscious Use Of Language: Using Language To Empower And Create Safety is all about the importance of how we use our words to directionalize thinking and get to the root of what ails our patients, colleagues and peers. In this module dives into how we can use our language to get to the root cause of complaints, help people see things differently, and redirect resistance into collaboration. You'll pick up some specific language strategies for communicating boundaries, offering other points of view, and respectful interrupting for redirection. By the end of this module, you will see just how powerful your word choices can be, and you will take away practical strategies to use language as a way to empower others and create a safe environment, while still holding yourself and others accountable to operating in their highest self.
