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M08 Conscious Use Of Language: Using Language To Empower And Create Safety (TICC-H2-M08)


Description


M08 Conscious Use Of Language: Using Language To Empower And Create Safety is all about how important words are in making a positive space for everyone. This module dives into how we can use our language to lift people up, be more inclusive, and keep things psychologically safe. You'll pick up some handy tips for mindful communication and see just how powerful your word choices can be. By the end, you'll have some practical strategies to use language as a way to empower others and create a safe environment, no matter where you are.
Content
  • INTRODUCTION TO CONSCIOUS USE OF LANGUAGE
  • Conscious Use Of Language
  • SPECIFICITY AND ABSTRACTION
  • The Specificity And Abstraction Of Language
  • About Chunking
  • About The Hierarchy Of Ideas
  • Quiz: The Objectives of Chunking
  • Discussion / Reflection: That's Not What I Meant
  • CONTEXT AND COMMUNICATION
  • High Context vs Low Context Communication
  • Quiz: High-context vs Low-context Communication
  • Discussion / Reflection: Just The Facts
  • Discussion / Reflection: Taking A Moment
  • ASSUMPTIONS IN OUR LANGUAGE
  • The Assumptions In Our Language
  • The Deletions, Distortions, And Generalisations In Our Language
  • MORE ON DISTORTIONS
  • About Distortion Patterns In Language
  • About Mind Reads
  • About The Cause And Effect Pattern
  • About Complex Equivalences
  • A Deep Dive Into Unpacking A Distortion Pattern
  • Discussion / Reflection: They're Making Me Look Incompetent
  • MORE ON GENERALISATIONS
  • About Generalisation Patterns In Language
  • About Universal Quantifiers
  • About Modal Operators Of Possibility
  • About Modal Operators of Necessity
  • Discussion / Reflection: We Have To Just Deal With It
  • MORE ON DELETIONS
  • About Deletion Patterns In Language
  • About The Nominalisation Pattern
  • About Comparative Deletions
  • About Simple Deletions
  • Discussion / Reflection: It's Just Not How Things Are Done Here
  • WORKING WITH LANGUAGE PATTERNS
  • Quiz: Language Patterns
  • Listening For Language Patterns
  • METAPHORS
  • About Metaphors And Storytelling
  • Navigating Resistance In Communication: Therapeutic Storytelling
  • About Therapeutic Metaphors
  • Quiz: About Metaphors
  • REFRAMING AND FRAMES
  • Navigating Resistance In Communication: Reframing
  • What Is Reframing?
  • Considerations Around Reframing
  • Language Frames That Redirect Conversation
Completion rules
  • All units must be completed
Prerequisites
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