M09 Navigating Feedback, Conflict, And Difficult Conversations is all about the key skills you need to handle feedback like a pro at work. This module dives into how to give and take constructive feedback, deal with conflicts, and tackle tough conversations in a way that’s both sensitive and professional. By getting the hang of these skills, you can create a more collaborative and supportive vibe at work, boost your communication skills, and make team dynamics way better.