This module explores Trauma, Psychological Safety, and Emotional Intelligence.
Dr. Clairborne starts with short primer on Trauma, the brain and communication. In part two, she gives a thorough overview psychological safety and it's relationship to trauma and distrust. Next, she discusses cultivating trust and the things that create as well as destroy safety and trust in organizations. Finally, she interweaves emotional intelligence and discusses it's relevance to the trauma informed journey and trauma informed communication.